My goal is to continue to provide the high-quality service and professional administrative assistance that has become second nature to me.  I am eager to put my skills and abilities to work for you and your company.  The name of my company is accurate:  I am a genuine person with sincere, honest intentions and ethics.  I feel that Genuine Amber, Virtual Assistant Services is an apt name and I hope you will come to feel the same.  Please visit my resume for more detail.

Born in Indiana, I attended Purdue University where I graduated with a Bachelor of Science degree.  I have built experience on the various parts of that degree to get me where I am today.

Straight out of college, I worked at several different part time jobs.  One of these was as an Interpretive Naturalist.  This job was seasonal, but allowed me to develop my skills in public speaking, presentations, writing, and lesson planning as well as interpersonal communications.  Simultaneously, I worked for another entity where I hosted the Visitor’s Center, provided administrative support, office management, ran payroll bi-weekly, and other ad hoc jobs as needed.

Four years later, I took a position with a third party administrator of employer group health insurance (TPA).  After a few short months, I had proven myself with my skills, flexibility, adaptability and my ability to learn quickly.  I was promoted to a position which provided great challenges at times and much opportunity to gain experience.  In this role I managed client accounts which required me to learn Excel and use it expertly to create a variety of financial, quarterly, and annual reports. 

I moved six years later to a new department where I became a link between the client services department and the sales department.  In this position, I reviewed renewal offers and reports, proofread and edited contracts and requests for proposals, maintained accurate internal client registers, and other assorted duties and reports needed by the sales staff.

In 2005, I left the TPA business and went to work for an agent of employer group health insurance.  Here, I managed both the office and the clients.  My duties ranged from everyday office and secretarial functions to maintaining relationships with the clientele.  Daily I responded to emails and followed up with carriers to make sure our clients’ needs were being addressed appropriately and timely.  I became more efficient at creating detailed reports and tailoring them to the individual client.  Further job functions included requests for proposal from insurance carriers, proofreading enrollment forms, contracts and plan documents, editing the newsletters and communications from the various carriers and vendors, maintaining client account listing and renewal lists, developing mailing lists, working with online postage vendors, reviewing the office mail, prioritizing the daily tasks and projects, as well as other responsibilities that arose during the course of business.